The job of the Quality Manager will directly supervise and coordinate the activities of the Quality Department including Final Inspectors and Quality Specialists.
Essential Functions
- Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators
- Formulating and maintaining quality control objectives, and coordinating objectives with production procedures in cooperation with other managers to maximize quality and reliability and to minimize costs
- Managing, planning, coordinating, and directing quality control programs designed to ensure continuous production/service consistent with established standards
- Collaborating with R&D to determine product specifications and use to review finished products
- Insuring all team leaders are following standard work and engaging their teams on a daily basis
- Report daily key performance indicators (KPI) for separate areas. KPI’s to correspond with the production system requirements
- Hold and participate in daily KPI meetings on the floor with staff
- Confer with other supervisors to coordinate operations and activities within or between departments
- Plan and establish work schedules, assignments, and production sequences to meet quality goals
- Inspect materials, products, or equipment to detect defects or malfunctions
- Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards
- Enforce safety and sanitation regulations
- Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers
- Interpret specifications, blueprints, job orders, and company policies and procedures for workers
- Review employees' attendance and hours worked
- Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs
Other duties
- Employee can be asked to perform other duties that are reasonable within the area of expertise
Required Skills/Abilities
- Solid proficiency in Excel
- Excellent written and oral communication skills
- Solutions oriented approach to challenges/issues
- Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships at all levels of the organization
- Strong teamwork and project management skills combined with ability to work as part of a team
- Must be able to work independently, manage multiple projects simultaneously, and organize workload to meet organizational timelines in a fast paced, very high-growth environment
- Results oriented and driven, with a track record for delivering to plan
- Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner
- Clear and logical thinker with outstanding numeric ability supported by a rounded commercial awareness
- Curious in nature and always looking to question, learn, and look for better ways to do things
- Relish working in a company with a diverse and fast paced environment
- Personable, fun, team oriented
Knowledge
- Six Sigma and 5s knowledge
Education and Experience
- BA/BS degree required. Black Belt certification a plus
- 3-5 years of supervisory experience in a manufacturing environment
- 5+ years of Quality Experience
- Woodworking and guitar experience is a plus
Work Environment
Internal:
- Manufacturing locations
- Office locations
- Showroom
External:
- Sales office locations
- Supplier manufacturing locations
Travel Requirements
- Periodic travel to and between the company’s manufacturing and sales locations will be required (5-10%).
Physical Demands
- Basic physical stances and actions (sitting, standing, walking)
Nota Bene:
The company’s Job Descriptions are not intended to be a complete detailed account of all expected/anticipated activities. We operate in a fast-moving and competitive global environment and therefore need employees to be flexible.
